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Daily Archives: March 23, 2009

Your Customers Will Say Nice Things

Posted on March 23, 2009 by Sarah Fowler

One of the most common objections I’ve heard from execs about getting into the social media space or starting a blog is the negative comments. They often want to completely disable blog comments or some other drastic measure to avoid an incensed customer (or devious competitor) ranting and raving about how terrible their experience was. … Continue reading »

Categories: Social Media Marketing, Twitter | Comments Off