Between vacations, travel, and weekend afternoons by the pool my guess is you’re planning to pick up a book or two this summer. The perfect nonfiction book will inspire you to grow your business, teach you something new, give you new ideas, and be enjoyable to read. I have compiled a list of some of the nonfiction books I recommend most often. (Books have Amazon Affiliate links; authors’ names are linked to blogs.)

Linchpin: Are You Indispensable? or Tribes: We Need You to Lead Us by Seth Godin

Switch: Why Some Ideas Survive and Others Fail by Dan Heath & Chip Heath

Crush It!: Why NOW Is the Time to Cash In on Your Passion by Gary Vaynerchuk

Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust by Chris Brogan and Julien Smith

The Tipping Point and/or Outliers: The Story Of Success by Malcolm Gladwell

Good To Great – Why Some Companies Make The Leap… And Others Don’t by Jim Collins

And for something not [directly] related to business but very excellent: A Patriot’s History of the United States: From Columbus’s Great Discovery to the War on Terror

I may post my favorite fiction later,  but in the meantime make sure to check out #fridayreads on Twitter!

Image by Caitlinator

Is your business easy for your customers? Some of you will say Yes first and then worry about it. Some will immediately begin arguing “All things worth having are worth working for…” The truth is whether you are a B2B, B2C or B2G, your product/service needs to be easy.

Staples has had success with their Easy Button campaign. They have a simple message: press the Easy Button, and all your office supply/ink/printing needs are met. Why is this effective? Because Staples is saying they understand you have bigger things to worry about– and whether your customers are business owners, Congressmen, housewives, schoolteachers or anything else, they have bigger things to worry about than your business.

At work recently I have begun ordering lunch a few times a week. I found a favorite place to order, Restaurant X. They have delicious food, reasonable prices and are only a couple blocks from my office. The first time they delivered right on time, but even after I had ordered a couple of times their [new] delivery people kept getting lost. A couple of times by the time my food arrived it was cold and I had lost whatever brief slip of time I’d been able to carve out for lunch in the first place. Then one day I called and they told me they couldn’t deliver during the lunch rush. Wait… couldn’t deliver lunch? Besides the fact that their website and menus’ largest text proclaims WE DELIVER, they are a downtown eatery within blocks of large office buildings, including mine, and they couldn’t deliver lunch. (On an earlier occasion, too, a coworker had wanted to order with me and Restaurant X told me they “couldn’t split orders”. Since neither she nor I had cash to reimburse one another, she cancelled her order.)

That coworker happened to think of Restaurant Y, a place with similar food a few miles away in a more residential area. Their prices are a little higher (a dollar or two per dish), but I decided to give them a try. They happily delivered, on time, and never got lost. Soon several other people in the office were ordering when I did because they’d seen my food (starting from when I was ordering from Restaurant X), and the drivers come out one time to deliver multiple orders. They patiently take an order and get transferred from phone to phone taking multiple credit cards.

You know what? I like Restaurant X’s food a little bit better, and would appreciate spending a few dollars less on lunch. But on those days I haven’t had time to pack anything and don’t have time to go out, only one thing matters: who can bring me lunch? I need to press the easy button and have lunch appear.

How could your business make it easier for your customers? How are you doing it already?

Photo by Venturist

Yes, contacting your existing network. Yes, searching job  boards. Yes, searching on social networks. But you can’t (shouldn’t!) sit at the computer all day, and even in person you won’t be the first great candidate letting your connections know you’re looking for work.

I’ve heard far too many people tell job seekers that employers will understand if there’s a gap in your resume in 2009 or 2010– the economy is tough. Maybe, but what does a complete gap in your resume say? That you’ve sat on your butt collecting unemployment as it was extended and extended. Is that what you want this time to say about you?

What did you do before? Can you do that in some capacity, even if you might be working for free? Nonprofits can always use extra help, but they may not always be able to pay for it.

Does a local Relay for Life need your help to build a website where each team can take contributions via PayPal, or to teach teams about using Square to take on-the-fly donations via credit card?

Can you organize a huge city-wide event for Share Our Strength’s National Bake Sale? Put together a supply drive for Haiti, Chile, Nashville, or the local crisis pregnancy center? Find a candidate you believe in and host a fundraiser, make phone calls or walk precincts. Right now while you may not have money, you have what you probably haven’t in the past: time. Put it to good use.

On a smaller level, use WordPress to build your church a website. Set your friend the CEO up on Twitter. Teach your small business owning brother how to video blog. If you’re an accountant, become a campaign treasurer. Retile your elderly neighbor’s kitchen. Start making family dinners for your best friend the single mom.

You can volunteer consulting services, too. Whether your expertise is boards of directors, open-source technology, accounting, event planning, paperless office environments, building projects, energy savings, or graphic design, chances are there’s a local nonprofit who could really use you.

There is also no reason you have to work for free. You can probably walk down your nearest major street and offer to build a web presence for each of the local businesses. Ask around for companies who’ve recently had to reduce their workforce and are missing a crucial person just as a project needs to get done. Do some consulting for a friend’s small business. Create a profile on a freelance work site or a compete-to-win graphic design site. Babysit. Walk some dogs. Start your own company.

In addition to having something to put on your resume and helping a worthy cause, you’ll often meet local business owners who serve on the boards of nonprofits (and when you’re doing freelance projects for companies, you’ll temporarily fit into their regular workflow). This is network building– the thing most likely to get you a new job.

In short, do something. As companies begin hiring again, and even if “they’re not”, you’ll put yourself in the best possible position to move forward. And who knows? You may even find that the freelancing you’re doing or the company you start is what you want to do for the rest of your life!