Tagged With: Twitter
Raving Fans: Ted’s Montana Grill
Ted’s online marketing strategy is pretty simple. They started with a solid, easy-to-navigate website; added email, then Facebook. It is not an inordinately expensive campaign, nor do the Ted’s staff have much direct interaction with fans (such as Twitter or back-and-forth on Facebook). They’ve just set up a forum for people to share good things, and given away a few (in the long run, also fairly inexpensive) incentives along the way to get more people involved. Continue reading
Handling Crisis: Advantages of Social Media
If you are not active in social media (especially Twitter), you are not set up to control your own message through a crisis. That’s a dangerous place to be. Continue reading
Categories: Business Strategy, Facebook, Social Media Marketing, Twitter
Tags: #attfail, a t & t, at&t, at&t cell phone, at&t customer service, at&t orlando, business crisis, cell phone service, central florida, central florida news 13, crisis, etan horowitz, Facebook, orlando, orlando sentinel, sarah fowler, service failure, social media, Social Media Marketing, Twitter
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